The MSP problem the industry can’t admit

Matthew WarnerAugust 4, 2026

MSPs need to stop settling for tools that just make noise quieter and invest in ones that give the context they need to support their customers as AI-powered threats evolve.

Top 250 MSSPs

Top MSSPs could get more than a ranking this year

Jonathan BrowningAugust 3, 2026

Speaker applications are open for MSSP Alert Live 2026, and completing the Top 250 survey could improve your chances of being selected.

IT management

Acronis pushes MSPs toward autonomous IT with AI service desk and cloud infrastructure

Suparna Chawla BhasinJuly 31, 2026

Acronis is combining AI automation, security and infrastructure tools to help MSPs lower costs and build managed cloud services.

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Model Context Protocol (MCP) for MSPs: What You Need to Know Before Connecting AI to Your Business Tools

Every MSP is being approached with AI-powered solutions promising faster ticket resolution, smarter automation, and greater efficiency. But behind these tools is a critical layer some providers don’t fully understand: the Model Context Protocol (MCP). Join Henry Timm and Dawn Sizer as they break down MCP in plain English, explaining how it conn...

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Latest News

Channel chiefs

Changes in the Channel: Leadership Moves and Shakeups July 27 – July 31

ChannelE2E TeamJuly 31, 2026

Here are the people moves we've tracked during the week of July 27 - July 31.

AI/ML

Channel Brief: AI-native is the new pitch. MSPs are still working out the pricing.

Suparna Chawla BhasinJuly 31, 2026

Small business

“MSPs are the security operations center for SMBs” – Dor Eisner, CEO and founder of Guardz

Suparna Chawla BhasinJuly 30, 2026

Guardz CEO Dor Eisner explains how MSPs can simplify security, reduce manual work and better protect small businesses.

AI/ML

How MSPs should govern client AI adoption

ChannelE2E TeamJuly 30, 2026

The MSPs who are winning client AI governance conversations are the ones who arrived with a framework before the client had a problem

Multi-cloud management

Dell targets VMware migrations with PowerStore for Nutanix

Suparna Chawla BhasinJuly 29, 2026

Dell Private Cloud adds PowerStore support for Nutanix AHV, giving customers separate compute and storage scaling while opening new migration and managed services work for partners.

AI/ML

AI agents vs. AI assistants for MSPs: What the difference actually means

ChannelE2E TeamJuly 29, 2026

“AI agent” can mean anything from a chatbot with a system prompt to a fully autonomous workflow engine. That ambiguity costs MSPs because the question is not what the tool can do, but who owns the context.

AI/ML

Snowflake unifies AI agent security, governance and cost controls with Cortex AI Gateway

Suparna Chawla BhasinJuly 28, 2026

Snowflake is giving enterprises a central place to manage how AI agents access data, models and tools, with new opportunities for MSPs and MSSPs to provide governance and monitoring services.

Channel partner programs

Keyfactor expands partner program for machine identity and post-quantum services

Suparna Chawla BhasinJuly 27, 2026

The updated program gives MSPs, MSSPs and other partners more training, lab support and cloud resources to build ongoing services around machine identities, cryptography and post-quantum planning.