A business can recover its files after a cyberattack and still be unable to operate if employees can't sign in or critical AI applications remain offline. That's the problem Dell Technologies is addressing with an expansion of its cybersecurity and recovery portfolio. Announced recently, the new capabilities focus on three increasingly connected risks: securing AI environments, restoring compromised identity systems and strengthening infrastructure recovery. The announcement raises an important question: Do customers' existing disaster recovery plans cover the systems they now depend on to run their businesses?
Among the additions are new PowerProtect capabilities that help organizations restore Active Directory, Microsoft Entra ID and Okta to a clean, trusted state following an attack. Dell also introduced 24/7 managed detection and response for identity threats, including suspicious authentication activity and privilege misuse. For AI environments, new security hardening and resilience services help organizations identify configuration risks, prioritize critical workloads and establish recovery procedures. An expanded PowerProtect AI Assistant uses conversational AI and proactive risk reporting to support recovery operations while keeping people involved in approving actions. Dell also announced tighter integration between PowerProtect and PowerScale for snapshot-based recovery, along with quantum-ready encryption and assessment capabilities.
For MSPs, the opportunity is to expand conversations about backup and recovery into broader business resilience planning. A customer may have reliable data backups but lack a tested process for restoring its identity infrastructure or recovering the AI systems that support daily operations. Providers can review those dependencies, identify recovery gaps and develop services around identity protection, incident readiness and recovery testing. Dell's new offerings provide additional tools for addressing those requirements, although some capabilities are rolling out through December. As customers become more dependent on interconnected systems, the value of a recovery strategy increasingly depends on restoring business operations, not simply recovering data.
Source: Dell Technologies
