IBM announced it will make generally available a data governance toolkit for artificial intelligence (AI) models to provide more transparency into the recommendations generated.

"Cloud has become essentially indispensable," Gartner Vice Principal Analyst Sid Nag says.

Anthropic's Claude model is available via AWS's Amazon Bedrock fully managed service for generative AI, and the partnership extends the commitment. Amazon will also invest up to $4 billion in Anthropic.

ServiceNow announces generative AI capabilities, dubbed Now Assist, are embedded in all aspects of the company's Now platform with the Vancouver release.

Octavia by Nine Minds is an AI-powered tool to help MSP service desk technicians resolve tickets. It has created idealized responses by using human writers.

IT leaders are optimistic about potential benefits of AI, including increased employee efficiency and automated cybersecurity solutions

Rackspace Technology has partnered with Dell Technologies and NVIDIA for an AI-powered hosted private cloud offering.

Build the Impossible was the theme at CompTIA ChannelCon that featured topics including cybersecurity, the talent market, resiliency