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Influencers

ChannelE2E influencers are guest bloggers and experts on CSPs, MSPs, VARs, ISVs, IT distributors & technology partners in the IT channel.

Scale An MSP Business: The Five Hard Truths

Want to really scale your MSP business? Here are five lessons learned from managed services expert James Vickery, CEO of Benchmark 365.

MSP Exit Strategy: Are You in the Golden Quintile?

Only 20 percent of business owners will successfully sell & exit their companies, unlocking their financial assets for retirement. Want a golden ticket? Follow these MSP exit strategy preparation tips from IT Glue.

4 Tips for MSPs Evaluating PSA Software and Cloud Options

Professional services automation (PSA) allows MSPs & IT service providers to manage their day-to-day tasks, tickets, opportunities, to-dos (and everything else) with ease. Follow these four PSA selection tips.

The 5 Biggest Myths of MSP Outsourcing

As some managed services commoditize, how can you scale your business and make a healthy profit? Outsourced helpdesk services for MSPs is a proven answer. But first you need to bust the market’s most common outsourcing myths.

The MSP Security Model Is Changing: 4 Ways to Get Ready

Cybersecurity is too expensive & complex for many businesses to manage on their own. That’s why demand for managed security services is skyrocketing. Here’s how MSPs can prepare for the opportunity.

The ROI of Business Process Documentation

Through proper business documentation, MSPs can unlock thousands of dollars in efficiencies while rolling out new technologies to customers — and boosting monthly recurring revenue (MRR) along the way. IT Glue explains how.

MSP Security Alerts: Solve the False Positive Headaches

For MSPs, cloud-based security solutions and machine learning can reduce the time spent analyzing false-positive threats and to put more time and effort into tackling real security issues. Webroot explains how.

What Amazon Web Services (AWS) Can Add to Your Backup as a Service Offering

Key Amazon Web Services (AWS) solutions that MSPs can put to good use within a Backup-as-a-Service offering.

Third-Party Patch Management Strategy Key to Reducing Vulnerabilities

It’s time to rethink software patch management. Addressing operating system vulnerabilities remains critical. But MSPs must shift their mindset to address third-party application patching. Kaseya explains how.

Creating a Resilient Business

Business resilience involves staying power, stamina, and everything that keeps your company running when the pressure is on. ConnectWise CEO Arnie Bellini shares the secrets to building that business resilience.