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ChannelE2E influencers are guest bloggers and experts on CSPs, MSPs, VARs, ISVs, IT distributors & technology partners in the IT channel.

Why MSPs Should Offer SaaS Backup

MSPs need to protect Office 365, Google G Suite & other SaaS data stored on public cloud systems. Datto explains the MSP revenue & data protection opportunity.

How to Differentiate Your MSP: 3 Steps to Success

A client asks why they should hire your MSP over a competing managed IT services provider. Here’s how to develop a consistent answer, according to Datto.

Optimize Your Tech Stack to Achieve Unprecedented Success in 2020

IT service providers need to have the best possible internal solutions in order to run as smoothly & successfully as possible. ConnectWise’s Jeff Bishop explains.

MSP Insiders’ Guide to an Exceptional Customer Journey—Part 2: Optimizing Onboarding

How can MSPs most effectively onboard customers — and set realistic customer expectations? Liongard shares some secrets to onboarding success.

Top 5 Billing Practices for Optimal Cash Flow

Want to improve your business cash flow? Automate your customer billing processes and take these steps, ConnectWise asserts.

Time to Change the Way You Think about Backup

The IT landscape has changed in recent years and a few modern trends have upended traditional approaches to backup, according to SolarWinds MSP.

Three Cybersecurity Mistakes to Avoid in 2020

Most people give up their New Years resolutions by February but MSPs don’t have that luxury. Here are three mistakes you’ll want to avoid making this year.

3 Cybersecurity Trends to Look For in 2020

What MSPs and MSSPs should expect in the cybersecurity market for 2020, according to VIPRE’s Jason Norton.

A Maturing Market Still Ripe for Disruption: 3 Trends for Growing MSPs to Focus on in 2020

In many ways 2019 marked a crossroads for the MSP industry. Now, as we head into 2020, where are the biggest opportunities for small and large MSPs alike?

The 2020 MSP Landscape: 4 Insider Predictions You Won’t Want to Ignore

Liongard CEO Joe Alapat explains how managed IT services providers (MSPs) must evolve in 2020. The major theme: More business & technology automation.