EMEA, Channel, Generative AI

Jolera Acquires ITCenter to Expand AI Services

Jolera, a leading global technology solution provider, announced today that it acquired ITCenter, a European technology services company, to strengthen Jolera’s global presence and expand its portfolio of AI-powered services and solutions. Financial terms of the deal were not disclosed.

This is technology M&A deal number 107 that ChannelE2E and MSSP Alert have covered so far in 2024. See more than 2,000 technology M&A deals for 2024, 2023, 2022, 2021, and 2020 listed here.

Jolera, founded in 2001, is based in Toronto, Ontario, Canada. The company has 300 members listed on LinkedIn. Jolera's areas of expertise include managed IT services, helpdesk services, professional services, development services, procurement services, data protection, cloud-based solutions, cloud hosting, technical support, IT security, hardware Implementation, IT infrastructure consulting, and IT development.

ITCenter, founded in 2003, is based in Santa Maria da Feira, Aveiro, Portugal, with offices in New York City, London, UK, and Paris, France. The company has 239 associated members listed on LinkedIn. ITCenter's areas of expertise include VoIP, enterprise systems, virtualization, unified communications, telco solutions, OpenStack, Linux, hosted PBX, cloud, call center, Android, iOS, surveillance, video conferencing, LTSP, desktop virtualization, server virtualization, NFV, SDN, network, security, consulting, maintenance and support, professional services, software development, managed services, cybersecurity, SOC, automation, and orchestration.

With this acquisition, Jolera gains access to ITCenter's extensive expertise in the telecommunications and carrier sector, including their AI-driven software development team, the companies said, which complements Jolera's existing AI-driven services.

Executive Insight

Alex Shan, CEO, Jolera, commented on the news:

"We are thrilled to welcome the ITCenter team into the Jolera family. ITCenter's deep industry knowledge, skilled workforce, and innovative solutions perfectly complement our vision of becoming a global leader in AI-powered IT and cybersecurity services. Together, we will be able to provide unparalleled value to our customers worldwide."

Sergio Castro, co-CEO, ITCenter, commented:
"We are excited to join forces with Jolera, a company that shares our passion for innovation and commitment to delivering exceptional technology solutions. By leveraging Jolera's global reach and B2B expertise, combined with our deep understanding of the unique challenges faced by communication service providers, we will be able to provide our clients with even more advanced and comprehensive solutions, helping them navigate the rapidly evolving technology landscape."

Ruben Sousa, co-CEO, ITCenter, added: 

"ITCenter has built a strong reputation for providing cutting-edge technology solutions and services. By joining Jolera, we have an unparalleled opportunity to amplify our impact on a global scale. The synergy between our deep expertise in telecommunications, AI and UCaaS software development, and IT operations and Jolera's comprehensive portfolio of managed services will enable us to deliver transformative value to CSPs and businesses across the globe."

As part of the acquisition, ITCenter's employees will join Jolera's team, bringing with them a wealth of knowledge and experience in delivering complex technology solutions. The combined company will have a workforce of over 550 professionals serving clients across the globe.

About the Companies

With a team of more than 350 IT experts, Jolera supports, manages, and secures over 1,500
customers worldwide. The company operates a true 24/7/365 model with multilingual service desks, a NOC, and a SOC. Jolera is a leading security solution provider, offering a best-of-breed portfolio of comprehensive security solutions. With headquarters in Toronto, Canada, and Porto, Portugal, Jolera has a global presence spanning North America, Europe, Africa, the Middle East, Asia-Pacific, and South America.

ITCenter has a strong presence in Europe and the United States, with a workforce of over 200 highly skilled professionals and annual revenue exceeding $75 million. The company's core areas of expertise include telecommunications solutions, cloud infrastructure, networking, cybersecurity, IT operations and maintenance, AI software and application development, and multi-vendor reselling.