MSPCloud Resilience Isn’t Just Uptime: Why MSPs Must Design For DisruptionClaudette LeBlancMay 21, 2026Cloud uptime is only part of the story. MSPs now have to help clients plan for what happens when systems go down.
MSPIBM Targets AI Inference Costs and VM Modernization With New Red Hat Cloud ServicesSuparna Chawla BhasinMay 20, 2026IBM is adding two managed Red Hat services on IBM Cloud as enterprises look for more controlled ways to run AI inference and modernize virtualized workloads.
MSPMSPs Don’t Need More Tools. They Need Better ControlJames GriffinMay 19, 2026Siloed tools, poor visibility, and platform sprawl are eroding margins and service performance.
MSPPDQ Connect Adds MSP Tools for Endpoint ManagementSuparna Chawla BhasinMay 19, 2026PDQ Connect adds MSP-focused endpoint tools to reduce manual work across client environments.
MSPThrive Takes Enterprise ITSM Downmarket With TransformIT AI WorkflowsSuparna Chawla BhasinMay 18, 2026Thrive is adding ServiceNow-powered AI workflows to TransformIT to help SMBs modernize IT operations without the usual enterprise ITSM complexity.