New partner tiers, sales incentives, funding opportunities, and more are being established to help partners expand their ServiceNow AI development work and customer relationships.
In-place analytics on BigQuery keeps data governed while shifting MSPs and partners toward higher-value analytics and AI services rather than pipeline management.
New platform updates bring AI traffic into the same access and connectivity model used for users and applications, addressing growing security gaps in hybrid enterprise environments.
IBM is updating Partner Plus to reduce friction in AI sales, improve partner margins, and make it easier to scale services-led outcomes across marketplaces and direct routes to market.
ConnectWise’s acquisition of zofiQ brings agentic AI directly into PSA workflows, signaling a shift toward autonomous service delivery that helps MSPs scale operations without adding headcount.
Dashboards helped us see our business, but they won't run the future of robotic, algorithmic, sensor-powered enterprises now emerging. The companies that embrace this shift early will accelerate.
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