AI benefits/risks

Atera’s Tal Dagan explains why autonomous IT could weaken the ticket’s role in MSP operations, pricing and service delivery as more issues are resolved before they reach a technician.

Rewst is readying new AI-native automation capabilities that will allow users to describe a business process they want to automate and then have it custom built by an agent.

Shadow AI is already in use across organizations, creating unseen risk. Here’s what CISOs need to do now to regain control.

Agentic AI is a game-changer for MSPs, shifting AI from a tool to a teammate that takes action. 

Anthropic Flags AI-Driven Influence and Cybercrime Operations

AI's promise in vulnerability research examined.

AI is improving efficiencies, driving revenue, increasing profitability, and building advantage for MSPs.

Agentic AI to strengthen, challenges security teams in the year ahead.