IT managementThe Secret to Continuum’s Success (So Far)Joe PanettieriFebruary 25, 2016I've spent the past four years underestimating the growth opportunities for RMM, NOC and now BDR services. Continuum CEO Michael George didn't.
Channel technologiesServiceNow Pushes Into Security MarketJoe PanettieriFebruary 24, 2016ServiceNow, already a giant in the IT service management market, is pushing into security to help speed incident discovery and response. Here's how.
IT managementMemo From ConnectWise to Kaseya: Welcome to PSAJoe PanettieriFebruary 23, 2016As Kaseya ramps up its new PSA business, rival ConnectWise says it welcomes the competition but offers this reality check for MSPs & IT Service Providers.
Channel partner programsAVG Managed Workplace, MSP Reality CheckJoe PanettieriFebruary 22, 2016AVG Technologies' SMB business and Managed Workplace software for MSPs stumbled in Q3 2015. So how did Q4 perform? The answers will emerge this week.
IT managementMicroservices Require A Lego-Type ApproachSponsored by CapgeminiFebruary 22, 2016Infrastructure is changing to become Lego based – to create and construct infrastructure services for any stakeholder to consume and orchestrate.
CSPsVMware’s Multi-Cloud Management Platform StrategySponsored by ESGFebruary 17, 2016How can IT service providers manage multiple clouds and workloads for customers? VMware Cloud Management Platform is one option. Here's the strategy.
APMCan Enterprise IT as a Service Match Public Clouds?Joe PanettieriFebruary 17, 2016IBM wants to help partners and customers transform enterprise IT into a service. But can hybrid enterprise IT platforms match public cloud automation?
IT managementFastest Growing Cloud PSA: FinancialForce?Joe PanettieriFebruary 11, 2016FinancialForce PSA, built for the Salesforce.com cloud ecosystem, is catching on with some IT service providers and custom software shops. Here's why.
