FinancialForce, which makes an ERP suite for the Salesforce.com cloud ecosystem, now has more than 1,000 customers and subscription revenue grew roughly 60 percent in 2015. Take a closer look at the ERP suite, and it includes an increasingly popular professional services automation (PSA) platform.Although not "purpose built" for VARs and MSPs, the FinancialForce PSA system includes core functionality -- resource management, project management, time and expense management, etc. -- that has attracted plenty of IT service providers and technology consultants onto the platform.True believers include Venture Technologies, an IT solutions provider that specializes in Cisco and EMC offerings. The company abandoned an in-house project management system for FinancialForcePSA to get a 360-degree view of customers -- from opportunity identification to the invoice. A resource planning model is particularly popular for predicting engineer utilization rates within the company.Similarly, Summa Technologies is a software development and consulting shop that deployed FinancialForce to link PSA and HR information -- allowing the company to track specific people working on specific projects, and the profitability of each engagement. To keep the momentum going, FinancialForce has hired Joe Fuca as president of Worldwide Field Operations. He will lead the company's global sales organization and Customers for Life, the FinancialForce's services arm.
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