Channel technologies

New Air Gap Protect and Cloud Rewind capabilities give MSPs and partners more control over immutable backups, full-stack cloud recovery, and standardized resilience services

The new Cisco 360 Partner Program moves partners away from transactions and toward specialization, delivery, and real customer outcomes.

ConnectWise’s acquisition of zofiQ brings agentic AI directly into PSA workflows, signaling a shift toward autonomous service delivery that helps MSPs scale operations without adding headcount.

Vendors are shifting away from resale and toward partners who can operate, automate, and deliver outcomes at scale.

Dashboards helped us see our business, but they won't run the future of robotic, algorithmic, sensor-powered enterprises now emerging. The companies that embrace this shift early will accelerate.

Extreme Networks’ new channel program simplifies rebates and deal registration globally while using AI to improve deal speed and MSP margins.

The new integration helps IT teams and MSPs reduce manual validation, align IT and security workflows, and act on live endpoint data without leaving ServiceNow.

The company’s partner program is undergoing a major shift from measuring program sales and services numbers to focusing on rewards based on real-world customer results.