MSP service delivery continues to shift toward automation, AI-enabled platforms, and compliance services. Vendors are building more automation into their tools so MSPs can handle tasks like patching, monitoring, and incident response with less manual work. At the same time, AI is becoming a built-in layer across DevSecOps, infrastructure monitoring, and security platforms, with MSPs expected to turn those capabilities into managed services for customers. Growing regulatory pressure is also creating opportunities for MSPs to deliver compliance monitoring and advisory services, while distribution partnerships and vendor ecosystems remain the main way new technologies reach the channel.
This Week's Tech, Channel, and MSP News
GitLab expands MSP opportunities around AI-Driven DevSecOps: GitLab is expanding its MSP partner strategy around AI-enabled DevSecOps workflows. The company is encouraging service providers to build managed offerings that combine software development pipelines, security controls, and automation within the GitLab platform. For MSPs supporting development teams, the opportunity centers on managing CI/CD pipelines, securing application development environments, and helping customers operationalize AI-assisted development workflows while maintaining compliance.
Climb Global Solutions adds LogicMonitor to distribution portfolio: Distributor Climb Global Solutions signed a U.S. distribution agreement with LogicMonitor to bring the company’s hybrid observability platform to channel partners. LogicMonitor’s platform monitors on-premises infrastructure, hybrid environments, and multi-cloud deployments, using AI-driven analytics to identify operational issues before they affect services. Through Climb’s channel network, MSPs and VARs can package the platform into managed monitoring and infrastructure reliability services.
ConnectSecure adds cross-platform Linux patching for MSPs: ConnectSecure introduced new cross-platform Linux patching capabilities within its MSP security platform, allowing providers to patch multiple Linux distributions from a single console. The feature supports common enterprise distributions including Red Hat, Ubuntu, Debian, and CentOS. By consolidating patch management workflows, MSPs can reduce manual effort and manage heterogeneous Linux environments without relying on separate tools for each distribution.
Cork introduces automated software remediation tools for MSPs: Cork Cyber introduced Software Installer Scripts within its Vantage platform to help MSPs remediate vulnerable or outdated software across Windows environments. The capability generates installer scripts that automatically update software packages identified as vulnerable, moving MSP workflows beyond vulnerability detection toward automated remediation. The tool aims to reduce manual patching work and accelerate risk mitigation across customer environments.
Compliance and legal automation on the rise for MSPs: Monjur launched Monjur Pilot, an AI-driven legal assistant platform designed specifically for managed service providers. The system helps MSPs interpret contracts, automate redlining, and review agreement terms during sales negotiations. Built with attorney oversight, the platform aims to help MSPs manage legal risk while accelerating deal cycles within quoting and PSA platforms.
In-Person MSP and Channel Partner Events
Have news to share or just want to connect? Reach us anytime at [email protected] or [email protected].
