MSPCanadian MSP Acquired: CompuVision Buys YellowWood ITTy TrumbullAugust 8, 2019Edmonton, Alberta’s CompuVision Systems acquires Calgary-based managed services provider (MSP) YellowWood IT.
Sales and marketingFinTech Meets Analytics: Pico Acquires CorvilTy TrumbullJuly 24, 2019U.S.-based financial markets technology services provider Pico acquires Corvil, a Dublin, Ireland-based analytics firm.
IT managementAre You Ready for One-Third of Your Revenue to Disappear?Sponsored by AvanadeJuly 9, 2019Avanade shares five digital transformation steps to develop new revenue streams, find new customers, retain existing clientele & disrupt your own business.
IT managementStop Trying To Replace Customer Support Agents With ChatbotsSponsored by Forrester ResearchJuly 5, 2019Customer service organizations, help desks & IT service desks seek to replace human agents with chatbots. Instead, Forrester recommends this approach.
Mergers and AcquisitionsNode4 Acquires VMware and Microsoft Azure Cloud Partner SecuraTy TrumbullMay 16, 2019Node4, a communications MSP, acquires VMware & Microsoft Azure cloud services partner Secura. This is Node4's fifth acquisition. Here's the strategy.
EnterpriseServiceNow ServiceBots: What Are They?Joe PanettieriMay 7, 2019ServiceNow's ServiceBot strategy pushes the software company far beyond traditional ITSM (IT service management) discussions. Here's how.
Vertical marketsHealthcare MSP Acquisition: Medicus IT Buys CompuTech CityTy TrumbullApril 29, 2019Medicus IT (MIT) acquires CompuTech City (CTC), combining two managed IT services providers (MSPs) focused on the healthcare vertical.