Microsoft is rolling out new enhancements for its AI-driven products and introducing new offers, including Copilot Pro and the expansion of Copilot for Microsoft 365 to a broader range of customers.
ChannelE2E spoke with MSP AI Service Desk Tool creator, CEO, and data scientist Nikhil Sehgal about how AI adds efficiencies for MSPs, where traditional coding still plays a part, and the skills that set humans apart from machines.
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