Channel markets, IT management, Sales and marketing, SI, Vertical markets

Wipro, ServiceNow Announce Expansion of Business Partnership

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IT services and consulting firm Wipro Limited and ServiceNow announced a five-year business partnership that will bring new offerings to market in the financial services, healthcare, manufacturing and energy verticals.

The agreement expands on the two companies' existing partnership and is expected to help accelerate Wipro’s goal of building a $1 billion business with ServiceNow by the end of 2026, the companies said. As part of the partnership Wipro and ServiceNow will deliver joint clients process consulting, implementation, configuration, and managed services, initially focusing in the areas of financial services, healthcare, manufacturing, and energy and utilities verticals.

Wipro, ServiceNow Partnership Expansion

The expanded partnership will provide a framework for customer looking to automate and optimize technology service operations; increase environmental, social, and government (ESG) standards; enable new digital business/customer/employee experiences; and hyper-automate enterprise resource planning (ERP). The expanded partnership will also strengthen the portfolio of cloud capabilities offered through Wipro FullStride Cloud.

Wipro and ServiceNow: 'Sustained Value for Customers'

Jason Eichenholz, Wipro
Jason Eichenholz, SVP and global partnership lead, Wipro

Jason Eichenholz, SVP and Global Partnership Lead, Wipro Limited, commented on the news:

“We couldn't be more excited to deepen our partnership with ServiceNow and jointly deliver greater value, agility, and impact to the market. ServiceNow brings a whole new dimension to employee and customer experiences and technology innovation, allowing us to more effectively guide our shared customers through the next evolution of their business.”

Erica Volini, SVP, Global Partnerships, ServiceNow, added:

“This outstanding partnership with Wipro is only just getting started. Wipro has the deep domain experience, industry expertise, and innovation track record to provide best-in-class transformation experiences through improved workflows. Together, we will deliver real and sustained value to our customers as they digitally innovate their businesses to capitalize on market opportunities.”

Sharon Florentine

Sharon is a master technology storyteller and editor with omnichannel experience: books and print magazines, digital, webcast, blogging, podcast, live events and video and associated brand-specific social media content. From 1999 to 2003, she acquired and edited technology books and certification exam prep guides.

After a year spent in publicity and editorial at mass-market book publishers, she returned to tech publishing and, since 2004, explored B2C and B2B news, issues and trends in consumer, lifestyle, software, software development, AI, ML, networks, big data, hardware, security, storage, cloud, equity, inclusion, diversity, women in tech, career development, IT management, H-1B visa issues and immigration, education, training and learning.

Her previous role was as the managing editor at Techstrong Group in charge of Cloud Native Now, DevOps.com, Security Boulevard and Techstrong ITSM and their brand-specific social media. She currently serves as editorial director for CyberRisk Alliance’s channel brands, ChannelE2E and MSSP Alert and acting editorial director for SC Media UK. Drop me a note and let’s talk!

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