Sophos Launches MSP Elevate to Simplify Security Management and Boost Partner Profitability

Sophos has introduced MSP Elevate, a new program aimed at helping managed service providers (MSPs) scale their business and deliver differentiated cybersecurity offerings. The initiative is designed to address two core challenges facing MSPs today: growing operational complexity and increasing customer expectations for robust, always-on threat defense.

As more organizations outsource cybersecurity management to MSPs, services like Managed Detection and Response (MDR) are in high demand. Sophos' 2024 MSP Perspectives report shows that 81% of MSPs now offer MDR. MSP Elevate builds on this trend, offering access to a premium MDR bundle with 24/7 incident response and full integration capabilities across the network, endpoint, and cloud. The goal: faster detection, smarter response, and more value for end customers.

Reducing Operational Overhead with Unified Security Tools

One of the most time-consuming aspects of cybersecurity for MSPs is managing multiple platforms. Sophos aims to streamline this with Network-in-a-Box bundles and centralized management via Sophos Central. By consolidating the network stack—firewall, switches, and wireless—into a single pane of glass, MSPs can significantly cut administrative time and reallocate resources to client acquisition and service development.

In addition, MSP Elevate tackles the growing talent gap in cybersecurity. With automated threat response built into its network solutions, Sophos allows MSPs to maintain strong customer defenses without the need for extensive in-house expertise. This helps alleviate concerns around staffing and enables providers to scale operations efficiently.

Program Highlights Designed to Support Long-Term Growth

MSP Elevate offers a mix of technical, financial, and strategic benefits to support partner success. Key features include:

These benefits are structured to align with MSPs’ needs across service delivery, cost control, and go-to-market acceleration.

The program offers flexibility in how MDR is delivered. MSPs can fully outsource the service to Sophos or augment their own teams for extended coverage—particularly useful since the majority of ransomware attacks occur outside standard business hours. Sophos currently supports over 18,000 MSP-managed customer environments, offering deep visibility into emerging threats and real-time protection updates.