Guest blog courtesy of Schneider Electric.
To manage network continuity well, your customers usually have to pull a network tech off their normal duties to address issues related to UPS systems. Most customers aren’t addressing that risk—which creates a challenge: unmanaged UPS. It’s at the center of 25% of all downtime incidents. The core issue is simple: customers don’t have visibility into the overall state of their UPS infrastructure.Schneider Electric is making it easier for you to help your customers protect their systems. Now, partners don’t need to guess—PIA gives you a structured way to uncover these issues.Partners also receive templates, value messaging, and profitability models. Through the mySchneider IT Partner Program, the Gateway benefit provides license reimbursement for IT Expert used during assessments.Use the partner toolkit in your mySchneider portal to start outreach today.
The true threat your customers are facing
UPS systems are just one of several complex issues threatening network health and business continuity. Outdated firmware, unauthorized access, and temperature issues all compromise infrastructure. Without visibility into their distributed environments, customers can’t budget properly. Network managers are stretched thin—moving site to site, tackling problems reactively rather than planning proactively.That’s where partners add the most value. Schneider Electric equips you with diagnostic tools and resources to be the customer’s extra set of eyes. Your use of the Power Infrastructure Assessment (PIA) prevents avoidable risks and helps customers protect uptime.How Schneider empowers partners to guide customers
The Power Infrastructure Assessment is a platform-agnostic, EcoStruxure IT Expert–powered evaluation that uncovers:- inventory gaps
- lifecycle condition
- battery wear
- security vulnerabilities
- downtime history
Here’s the simple, repeatable playbook for PIA success
You know your customers better than anyone. This three‑part PIA motion helps you turn insights into revenue.- Step 1 — Assess
- Inventory devices
- Identify missing units
- Analyze age & battery wear
- Surface security vulnerabilities
- Review UPS load
- Review site downtime events
- Step 2 — Recommend
- Right-size UPS
- Prioritize refreshes
- Extend device life
- Propose lifecycle upgrades
- Step 3 — Execute
- Modernize the hardware
- Convert findings into a paid EcoStruxure IT Expert engagement
- Determine and wrap appropriate lifecycle services (monitoring, extended parts coverage, onsite support, or full turnkey managed service)
