62 ServiceNow Partner Mergers and Acquisitions: The M&A List

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Welcome to ServiceNow partner M&A deals 20 through 1.

20. February 2020: BG Staffing acquired EdgeRock Technology Partners.

19. January 2020: ICF acquired Incentive Technology Group (ITG) to gain IT consulting, ITSM and cloud services expertise in the U.S. federal government market.

18. October 2019: CDW acquired Aptris, a ServiceNow Elite partner.

17. September 2019: Coreio Inc acquired intelliNet Technologies Inc. to expand across Canada.

16. August 2019: DXC Technology acquired ServiceNow partner Syscom for security operations and service management expertise.

15. June 2019: ServiceNow consultancy Acorio acquires BusinessForward, a management consulting firm for IT, HR and more. ServiceNow partner buyout activity remains strong.

14. June 2019: Fully Managed acquires Lime Collar Group, accelerating the company’s strategy to offer MSP and co-managed ITSM to midmarket customers.

13. April 2019: RLJ Equity Partners acquired Virteva and merged it with Crossfuze. The combined MSP, called Crossfuze, has 100 ServiceNow consultants and developers, and 600 employees globally.

12. April 2019: In a move that may foreshadow future deals, Cask Technologies split into two businesses — one focused on ServiceNow consulting.

11. April 2019: GrowthOps acquired ServiceNow partner Entrago for IT service management (ITSM) expansion across Australia and Asia-Pacific region.

10. February 2019: Enterprise Vision Technologies acquired Zefflin Systems.

9. January 2019: CDW acquired Scalar Decisions Inc.

8. December 2018: Coreio acquired Tony Grice & Associates (TGA), a Canadian ServiceNow partner.

7. December 2018: CareWorx and Fully Managed Technology merged. The deal united two well-known MSPs with expertise across the ServiceNow, Senior Care and cloud services markets — essentially creating a Top 100 Vertical Market MSP in the process.

6. November 2018: DXC Technology bought TESM and BusinessNow, two ServiceNow providers.

5. October 2018: Champion Solutions bought SystemiC, a consulting and development company.

4. April 2017: Computacenter bought out Team Ultra.

3. January 2017: Atos acquired Engage ESM, a ServiceNow Gold Services Partner.

2. August 2016: Fujitsu Services Holdings acquired Symfoni EMS, a ServiceNow partner in Europe.

1. August 2015: CSC acquired Fruition Partners, a ServiceNow Master Solutions Partner that serves North America and Europe. This is now a DXC Technology Company.

Bookmark this page and check back regularly for updates to the list. Originally published in April 2019. Updated regularly thereafter.

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    Joe Panettieri:

    Brian: Thanks for the note and the link. We’ve updated the list to reflect CDW acquiring Aptris.



    Atos acquired engage, fujistu acquired synfoni. Fruition-DXC

    Joe Panettieri:

    Hi Hardik: Thank you for the three deals that you’ve mentioned. We’ve updated our list to reflect each of those deals.


    Paul Lyons:

    Accenture acquired Cloud Sherpas

    Joe Panettieri:

    Paul: Good point. The Accenture-Cloud Sherpas deal surfaced in September 2015. When it happened, we considered the deal more of a Google Cloud play — though there were also Salesforce and ServiceNow-related capabilities involved.


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