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2019 Webcasts

Register early for our 2019 webcast series – we’ve got a great lineup for you. And, take a look further down the page to see what you missed in 2018 and view our webcasts on-demand.

3 MSP Revenue Drivers You Overlooked
Thursday, August 22, 2019 at 2:00pm ET

Executives from two top MSPs share their secrets to success with (1) co-managed services, (2) simplified customer onboarding and (3) security awareness training. Register now to hear from:

  • Bobby Sowder, director of client success, Greystone Technology: How the MSP grew past $10 million in revenues with a mix of services mentioned above.
  • Gregory Zolkos, president and CEO, Atlas Professional services: How Atlas leveraged the services above to extend into midmarket accounts.
  • Joe Panettieri, content czar, ChannelE2E, explaining high-level trends in co-managed services, customer onboarding and security awareness training.

How I Sold My Business
Thursday, October 17, 2019 at 2:00pm ET

Hear from two former MSPs as they detail their preparations for the sale of their business. Learn about their different paths – one MSP stayed on with the acquiring company; the other parted ways. Take away tips for how to prepare your company for sales conversations; how to manage your current staff, and how to answer the hard questions as you navigate this journey.

The Most Profitable Managed Service – Fall Edition
Thursday, November 14, 2019 at 2:00pm ET

In this final webcast of our special series, we take a deep dive into specific managed services that meet one or more of the following five criteria:

  • High Profits: Delivers margins of at least 20% or more.
  • High Revenue: An opportunity growing faster than the overall managed service market.
  • High Retention: At least 90% annual customer retention levels are possible.
  • Simple Support: Creates little to no noise on your help desk.
  • Low Churn: High customer satisfaction rates and 90% plus annual retention rates.

Archived Webcasts: Available On-Demand

Paul Dippell’s Service Leadership Inc.: Mid-Year Report
Debuted: July 18, 2019

Service Leadership Inc. CEO Paul Dippell, our special guest, explains the latest financial performance for  VARs, MSPs and IT consulting firms. We will also discuss profitability and revenue trends, along with key mid-year perspectives on M&A.

The Most Profitable Managed Service – Spring Edition
Debuted: May 23, 2019 

In this special series, we take a deep dive into specific managed services. In this webcast we covered revenue goals for MSPs, building your service stack and target margins for endpoints and security. Featured guests included Armando Najera, VP, Customer Success, NinjaRMM and Jason Norton, Product Marketing Director, VIPRE.

Announcing the Top 100 Vertical Market MSPs, 2019 Edition
Debuted: April 25, 2019 

Join us live as ChannelE2E unveils the Fourth Annual Top 100 Vertical Market MSPs list and associated research. During the Webcast we will cover the Top 100 MSPs in healthcare, manufacturing, financial services, retail, government and other verticals. Plus, key managed services trends in each vertical. We’ll share our research methodology and answer your questions throughout.

The Most Profitable Managed Service – Winter Edition
Debuted: February 28, 2019 

Join our special guests for the first in our 4-part series, as we take a deep dive into specific managed services that meet one or more of the following five criteria: high profits, high revenue, high retention, simple support, and/or low churn. Guest speakers Jill Greenberg of Interlaced and Joe Axne of IT Guru shared great tips for MSPs.

How Much is Your Business Worth: The Real Metrics
Debuted: January 24, 2019 

Service Leadership Inc. CEO Paul Dippell, our special guest, explains the latest valuation data for VARs, MSPs and IT consulting firms. We will also discuss how valuations have evolved, what buyers are seeking and how potential sellers can build short- and long-term value in their companies. BONUS: Top 100 Mergers & Acquisitions of 2018 – VAR, MSP & CSP Deals. ChannelE2E unveils the Top 100 Mergers & Acquisitions involving VARs, MSPs and CSPs from 2018, and anticipated M&A trends for 2019.

2018 Webcasts

How I Reached $5 Million In Annual Recurring Revenues
Debuted: Nov 15, 2018

The jump toward $5 million in annual recurring revenues requires several key steps — including building a middle management team, pinpointing key responsibilities your CEO now needs to delegate, and building a true sales engine that scales.

Top 100 Public Cloud MSPs: Amazon Web Services (AWS), Microsoft Azure & More
Debuted: Oct 18, 2018

A close look at the top MSPs working in the Amazon Web Services and Microsoft Azure cloud ecosystems. We’ll pinpoint the companies, services offered and secrets to their success.

 IT Service Provider Profits: Mid-Year Report Card
Debuted: Aug 23, 2018

Special guest Paul Dippell, CEO of Service Leadership Inc., provides a mid-year report card on IT service profits and business performance. Plus, Dippell explores if or how Hurricanes Harvey and Irma have impacted IT services providers across Southeast Texas and Florida.

For questions about ChannelE2E webcasts, please contact After Nines Inc. CEO Amy Katz (