Security Staff Acquisition & Development

Canonical, promoter of Ubuntu Linux, experiences layoffs and staff cuts amid a search for investors. Mark Shuttleworth returns as CEO. Here's why I care.

Cylance layoffs/jobs cuts are a "normal part of balancing business needs" & company capabilities, the security company says. ChannelE2E begs to differ.

How Kaseya & inhouse IT veteran Chad Gniffke transformed from commission-only salesperson to the CEO of briteCITY, an MSP in California.

VIPRE adds Webroot cybersecurity veteran Marya Munir, launches MSP partner program & eyes expanded channel partner enablement & support initiatives.

AppRiver (email & web security) adds entrepreneurship program. Offers marketing, sales & business development tools for veterans who own MSPs, ISVs & VARs.

Ricoh USA is laying off 5 percent of staff, reports say. However, the Ricoh USA staff cuts will not impact mindSHIFT, the company's MSP business.

Need to hire customer service reps and IT service desk experts who delight customers? Break with tradition and follow this approach from CEB.