Channel chiefsMSP AI Hype Is Everywhere. Pia’s James Allen Cuts Through ItSuparna Chawla BhasinFebruary 3, 2026Pia’s new Chief Community Officer explains what MSPs actually need as AI starts changing service delivery.
MSPCisco 360 and the AI Reset: What Cisco Now Expects From Its PartnersSuparna Chawla BhasinJanuary 26, 2026The new Cisco 360 Partner Program moves partners away from transactions and toward specialization, delivery, and real customer outcomes.
MSPConnectWise Acquires zofiQ: What Agentic Automation Inside PSA Means for MSP OperationsSuparna Chawla BhasinJanuary 26, 2026ConnectWise’s acquisition of zofiQ brings agentic AI directly into PSA workflows, signaling a shift toward autonomous service delivery that helps MSPs scale operations without adding headcount.
MSPControlUp Puts Digital Employee Experience at the Center of MSP ProfitabilitySuparna Chawla BhasinJanuary 23, 2026ControlUp’s MSP platform turns DEX into a practical way to reduce friction, move beyond break-fix, and scale experience-based services.
MSPInfoblox’s Axur Deal Points to Preemptive Security Opportunities for MSPsSuparna Chawla BhasinJanuary 21, 2026the acquisition will allow new ways for MSPs to help customers reduce risk before phishing, fraud, and brand abuse escalate.
MSPNinjaOne Growth Reflects Enterprise, MSP Demand for Security PlatformsJeffrey BurtJanuary 12, 2026The security platform vendor said its customer base grew by 60% in 2025 and ARR almost by 70%
MSPBeyond AI Hype: How MSPs Win with Intelligent Automation and Strategic PlanningJames AllenJanuary 9, 2026MSPs don’t win with AI by moving first. They win by building the discipline, process, and strategy to make automation stick.
