MSPs need to stop settling for tools that just make noise quieter and invest in ones that give the context they need to support their customers as AI-powered threats evolve.
The updated program gives MSPs, MSSPs and other partners more training, lab support and cloud resources to build ongoing services around machine identities, cryptography and post-quantum planning.
Atera’s Tal Dagan explains why autonomous IT could weaken the ticket’s role in MSP operations, pricing and service delivery as more issues are resolved before they reach a technician.
