Business continuityWeathering The Storm: MSPs Rely On Strategic Partnerships To Stay OnlineTy TrumbullSeptember 25, 2017Some MSP help desks went dark during hurricanes Harvey and Irma. Here's how IS&T of Houston kept the lights on.
NetworkingCyber Insurance: Financial Protection From Hacker Attacks, Malware, Ransomware?Sponsored by CapgeminiSeptember 21, 2017If your company insures itself against cyber attacks, malware & ransomware, can you relax your security measures? Capgemini explains.
Business continuityDispatches From Mexico City, Part One: Backing Up For DisastersTy TrumbullSeptember 20, 2017From his apartment in Mexico City, Ty Trumbull wrote this blog hours before yesterday's devastating Mexico City earthquake. PS: He's safe.
IT managementNew Relic Blends Artificial Intelligence, Cloud Monitoring; Updates Partner ProgramTy TrumbullSeptember 13, 2017New Relic Applied Intelligence (NRAI) blends cloud monitoring with artificial intelligence. Plus, partner program enhancements arrive.
Channel partner eventsHP Reinvent: 5 Channel Partner HighlightsSarah KimmelSeptember 13, 2017HP Reinvent 2017 conference features new PCs, device as a service, and training services for channel partners moving to subscription models.
IT managementVMWare and HP Partner for DaaS ManagementSarah KimmelAugust 31, 2017HP Inc. & VMware at VMworld 2017 partner on Device as a Service (DaaS), leveraging VMware Workspace ONE and AirWatch Unified Endpoint Management (UEM).
Channel technologiesArtificial Intelligence-Fueled Customer Service: AI Delivers Real ResultsSponsored by Forrester ResearchAugust 28, 2017Even at this early stage, artificial intelligence is having measurable impact on pre-sales, customer onboarding and post-sales customer service.