Channel technologies

MSP automation software provider Liongard raises $4.5M. Backers incude TDF Ventures and Rackspace Founder Richard Yoo. Liongard CEO Joe Alapat shares what's next.

Private equity firms extend from MSPs & now target managed security services providers (MSSPs) for mergers and acquisitions. Here's why.

HarmonyPSA version 4.19 allows MSPs to sell the professional services automation (PSA) application to end-customers. The result: Co-managed service desks.

RapidFire Tools, a Kaseya company, launches Audit Guru for Cyber Insurance. It's designed for managed IT service providers (MSPs) & small businesses.

Key tools, technologies and best practices to leverage insights about your customers, company and competition, according to Forrester Research.

Zendesk acquires Smooch for omnichannel communications platform that works with WhatsApp, WeChat, email, SMS & more. $ZEN counters ServiceNow & Salesforce.

By Light Professional IT Services acquires cybersecurity training services contractor Metova Federal for government push.

Veeam leverages Cloud Data Management partnerships with Nutanix, Exagrid & Pax8 to counter Cohesity, Datto, Druva & Rubrik in data protection market.