Channel technologies

Sherweb and HaloPSA want to help MSPs catch cloud billing changes before they turn into invoice errors, missed revenue or customer disputes.

MSPs are testing AI across their operations, but the real value comes when it helps them engage clients earlier, manage risk more clearly and act more like strategic partners.

Cloud uptime is only part of the story. MSPs now have to help clients plan for what happens when systems go down.

IBM is adding two managed Red Hat services on IBM Cloud as enterprises look for more controlled ways to run AI inference and modernize virtualized workloads.

Siloed tools, poor visibility, and platform sprawl are eroding margins and service performance.