Managed Security Services, Incident Response, MSP

Thrive Introduces Cybersecurity Incident Response Service

Thrive, a managed services giant, has unveiled Thrive Incident Response & Remediation, a new service aimed at helping businesses address and recover from cybersecurity incidents. 

The service aims to contain and remove cyber threats, coupled with engineering support for system restoration, according to the company.

Thrive points to rising concerns over cyber threats such as phishing and ransomware, which have the potential to inflict significant financial damage on companies. Its new service seeks to offer a proactive solution, according to the company. 

Key Components of the Service:

  • Incident Assessment and Response: Connection to a dedicated responder for immediate action.
  • Pre-Incident Planning: Assistance in developing incident response plans and system backups.
  • Threat Identification: Initial compromise assessments to identify pre-existing threats.
  • Rapid Incident Management: Commitment to a 15-minute response time for incident reports.

Insights from Thrive

Michael Gray, CTO, Thrive, commented:

"Many business leaders today are facing the daunting task of safeguarding their IT environment amidst an evolving cybersecurity landscape, and need support to ensure they have the tools and experience that will keep their systems and data safe. Thrive’s Incident Response & Remediation services is the latest extension of that mission so that no matter the threat, our clients have the resources and peace of mind needed to keep their businesses moving forward."

Thrive emphasizes that its new service is part of a broader approach to offering solutions that protect IT environments while optimizing business performance. The company also notes that customers who leverage multiple Thrive security services can take advantage of tiered discounting on monthly retainer remediation services.

About Thrive

Thrive provides NextGen managed services designed to help organizations use and optimize their applications. It also offers partner programs for channel vendors and other technology providers. 

In November 2023, the company acquired Florida-based MSP 4IT for an undisclosed sum. Before that, Thrive purchased IT Freedom in July 2023.

Previously, the company bought Storagepipe, a Microsoft Cloud Service Provider, in April 2023.