Sales and marketingChatbots Are Helping Companies Redefine Customer ExperienceSponsored by CapgeminiJune 2, 2017Here are the most common chatbot use cases being pursued by leading companies, according to Capgemini.
Sales and marketingIngram Micro Financing: Beyond Technology As A Service for Partners, CustomersJoe PanettieriMay 31, 2017Ingram Micro promotes flexible leasing, hardware a a service (HaaS), hardware as a rental (HaaR), managed services financing and more. But that's not all.
EnterpriseCisco Introduces Enterprise Agreement for SoftwareDan KobialkaMay 31, 2017Cisco Enterprise Agreement (EA) helps customers streamline the process of buying & deploying Cisco collaboration, infrastructure, & security software.
Sales and marketing“Sell What You Use, Use What You Sell”David BrockMay 30, 2017Marketing & sales executives from too many technology vendors live in ivory towers -- far removed from the best practices they espouse to customers.
Sales and marketingWhen Sales Reps Aren’t Selling, What’s the Real Problem?Kendra LeeMay 23, 2017So often when sales reps aren’t selling the first inclination is to blame the sales rep. But maybe management should try these 7 corrective measures.
Sales and marketingThe Customer Buying Process Is Not About Your Competition (or You)David BrockMay 16, 2017Too often we think our customers’ buying cycles are about us -- or at least a choice between us & our competitors. Frankly, that's not the case.
Sales and marketingFix Your Marketing Measurement Mess: Key Metrics, TakeawaysSponsored by Forrester ResearchMay 15, 2017What are the best marketing KPIs (key performance indicators)? Forrester Research shares these KPI best practices for marketing professionals.
Sales and marketingPresidio Quarterly Earnings: Bellwether for MSPs, Hybrid Cloud, Security ServicesJoe PanettieriMay 10, 2017Presidio (PSDO), led by CEO Bob Cagnazzi, emerges as bellwether for IT solutions providers in the MSP, hybrid cloud & security services markets.