Do your sales and marketing teams know your ideal target market? Do you? KLA Group's Kendra Lee explains how MSPs & VARs can retool for the right market.
Your business launches a managed services product or an innovative cloud service. But the product briefings miss the mark. Here's what likely went wrong.
The fixation salespeople have on selling their products blinds them to what the customer wants to achieve. David Brock of Partners in Excellence explains.
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