IT management

Kyndryl’s Agentic Service Management focuses on governance, control, and lifecycle management to help organizations run AI systems reliably at scale.

The new program was created because MSPs and other IT channel partners were not directly receiving the benefits and training they needed from the existing GoTo Partner Program.

The improved Hexnode Genie AI gets a conversational interface that makes it easier and faster for IT administrators and teams to interact with their device ecosystem.

AI-assisted platform embeds MSP-specific legal guidance into sales workflows, helping providers respond to contract redlines and risk questions without slowing deals.

As AI workloads reshape network traffic across hybrid and distributed environments, many channel partners are losing visibility into how data moves, creating new operational and security risks.