Channel technologies

KPMG acquires ServiceNow partner Wirefire Creative Inc. Demand for ServiceNow IT service management (ITSM) talent still climbing.

Datto RMM & Intel vPro integration allows MSPs to remotely control, manage & troubleshoot PCs “out-of-band.” Intel also has RMM relationships with ConnectWise, Kaseya, SolarWinds MSP & more.

Cisco Systems unveils SecureX, a cloud-native platform that offers security analytics & automates workflows, at RSA Conference 2020 in San Francisco.

CloudScale365 acquires eApps Hosting to help partners manage Linux & Windows services as an alternative to AWS, Azure & Google Cloud Platform.

Most businesses struggle to scale chatbots past proofs of concept and pilot deployments, and fail to realize reduced contacts & optimized costs. Here's why.

Accenture acquires VanBerlo, a product design & innovation agency from the Netherlands. Accenture has now acquired seven IT consulting & digital agencies in 2020.

Indian IT outsourcing & consulting giant Wipro acquires Rational Interaction, a Seattle-based full-service digital customer experience (CX) company, for $52 million.

AT&T Cybersecurity, IBM & Verizon cancel RSA Conference 2020 participation amid Novel Coronavirus (COVID-19) concerns. Still, most sponsors remain committed to event.