AI/ML

AWS is expanding its partner programs, Marketplace tools and managed services incentives as customers ask partners to show measurable business results from AI projects.

Cybersecurity partnerships can help security teams close visibility gaps, reduce inconclusive investigations and respond faster across a growing attack surface.

The bundled offering combines PSA, RMM, MDM and agentic SecOps as MSPs look to reduce tool sprawl and build stronger foundations for AI-driven service delivery.

Caylent Accelerate gives AWS-focused MSPs a managed services model built around AI agents, proactive remediation and cloud cost optimization.

As SMBs adopt AI, MSPs have a chance to move beyond one-off Copilot rollouts and build managed AI services around security, data governance, user enablement and ongoing advisory support.

AI-generated code may speed up development, but MSPs can help customers manage the security, integration and support risks that come next.

Every MSP is being approached with AI-powered solutions promising faster ticket resolution, smarter automation, and greater efficiency. But behind these tools is a critical layer some providers don’t fully understand: the Model Context Protocol (MCP). Join Henry Timm and Dawn Sizer as they break down MCP in plain English, explaining how it conn...