Office 365 Performance Management: Apcela’s User Experience Pitch
Apcela launches Office 365 Accelerator — potentially improving the Microsoft SaaS suite’s performance and user experience for cloud customers.
Datadog Cloud Monitoring Gains Watchdog Machine Learning Service
Datadog Application Performance Monitoring (APM) gains Watchdog, a machine learning-based monitoring capability that automatically identifies hidden issues and anomalies in cloud-based applications.
Einstein Bots and Salesforce Service Cloud: Automated Help Desks?
New Einstein Bots for Salesforce Service Cloud reinforce the growing automation of IT service desks and help desks.
Accenture Acquires Big Data Analytics, AI Consulting Firm Kogentix
Accenture acquires Kogentix, an IT consulting firm with more than 220 big data analytics and artificial intelligence (AI) experts. Kogentix migrates legacy applications to open source platforms like Hadoop, Spark and Python.
GroundWork Unified Monitoring Extends to Microsoft Azure Cloud
GroundWork Open Source’s Monitor 7.2.1 release addresses Microsoft Azure cloud, network discovery and monitoring capabilities.
SkyKick Cloud Backup Supports Microsoft Office 365 Teams
SkyKick extends Office 365 cloud backup and recovery to support Microsoft Teams. But competition for SaaS backup services continues to intensify.
Atera RMM, PSA for MSPs Gains Live Chat Capabilities
Atera extends cloud-based PSA (professional services automation) and RMM (remote monitoring and management) platform for MSPs with Live Chat capabilities. Are chatbots next?
Salesforce Cloud Data Protection: Druva Steps Up
Druva, a cloud data protection and management company, debuts on the Salesforce AppExchange as SaaS business continuity market heats up.