Rackspace Launches Multi-Cloud Kubernetes-as-a-Service
Rackspace Kubernetes-as-a-Service supports multiple public and private cloud platforms. It’s the latest managed services in a growing list of capabilities that may foreshadow a Rackspace IPO.
HubSpot Launches Customer Service Platform
New HubSpot Service Hub combines CRM, help desk ticketing system, knowledge base and more. Is it a potential PSA (professional services automation) or IT service management (ITSM) software alternative?
ServiceNow-AWS Cloud Partnership May Ease Self-Service SaaS
The AWS Service Catalog Connector for ServiceNow could ease self-service SaaS application deployments for IT departments and their cloud-hungry end-users. Will partners plug in?
SentryOne Acquires Microsoft SQL Server Database Partner PWS
Microsoft SQL Server partners combine businesses, as SentryOne acquires Pragmatic Works Software (PWS) to offer end-to-end database monitoring, optimization and business intelligence solutions.
Splunk Launches IT Monitoring Platform: Insights for Infrastructure
Splunk Insights for Infrastructure, a new IT monitoring platform, allows systems administrators and DevOps teams to automatically correlate metrics and logs from one platform. Is there a multi-tenant MSP version?
Morpheus Data Expands Multi-Cloud Management Platform for MSPs, DevOps
Morpheus Data promotes unified multi-cloud orchestration platform. Key MSP and partner adopters include Exponential-e, OneNeck, Technologent, Telia and Ficolo.
Vox Mobile Launches Apple Device as a Service, Managed Services
Vox Mobile introduces device as a service (DaaS) & mobility management services for Apple Macs. It’s part of a growing Mac hardware as a service (HaaS) trend.
Application Performance Monitoring (APM) Finally Arrives for MSPs
The application performance monitoring (APM) wave finally reaches managed services providers (MSPs). APM many transform Amazon Web Services, Microsoft Azure & Google Cloud Platform (GCP) projects into recurring revenue engagements.