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Software

Rackspace Launches Multi-Cloud Kubernetes-as-a-Service

Rackspace Kubernetes-as-a-Service supports multiple public and private cloud platforms. It’s the latest managed services in a growing list of capabilities that may foreshadow a Rackspace IPO.

HubSpot Launches Customer Service Platform

New HubSpot Service Hub combines CRM, help desk ticketing system, knowledge base and more. Is it a potential PSA (professional services automation) or IT service management (ITSM) software alternative?

ServiceNow-AWS Cloud Partnership May Ease Self-Service SaaS

The AWS Service Catalog Connector for ServiceNow could ease self-service SaaS application deployments for IT departments and their cloud-hungry end-users. Will partners plug in?

SentryOne Acquires Microsoft SQL Server Database Partner PWS

Microsoft SQL Server partners combine businesses, as SentryOne acquires Pragmatic Works Software (PWS) to offer end-to-end database monitoring, optimization and business intelligence solutions.

Rackspace Diversifies Managed Services Catalog

Rackspace managed services increasingly cover all major public and private cloud bases via Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform & VMware partnerships. Is an IPO next?

VMware’s MSP Partner Strategy

VMware Senior VP Ajay Patel explains how the software defined data center (SDDC) company is helping to transform hosting providers, IT outsourcing firms, telcos and other partners into managed services providers (MSPs).

Splunk Launches IT Monitoring Platform: Insights for Infrastructure

Splunk Insights for Infrastructure, a new IT monitoring platform, allows systems administrators and DevOps teams to automatically correlate metrics and logs from one platform. Is there a multi-tenant MSP version?

Morpheus Data Expands Multi-Cloud Management Platform for MSPs, DevOps

Morpheus Data promotes unified multi-cloud orchestration platform. Key MSP and partner adopters include Exponential-e, OneNeck, Technologent, Telia and Ficolo.

Vox Mobile Launches Apple Device as a Service, Managed Services

Vox Mobile introduces device as a service (DaaS) & mobility management services for Apple Macs. It’s part of a growing Mac hardware as a service (HaaS) trend.

Application Performance Monitoring (APM) Finally Arrives for MSPs

The application performance monitoring (APM) wave finally reaches managed services providers (MSPs). APM many transform Amazon Web Services, Microsoft Azure & Google Cloud Platform (GCP) projects into recurring revenue engagements.