As we wind up 2023 and before we start a new year, it’s time to look back at the stories that captured everyone’s attention in 2023. Managed service providers (MSPs), IT service providers, technology service providers and all the others who provided these types of services to end user companies had a busy year. Whether it was mergers and acquisitions, the debut and rise of generative AI or the many other trends that impacted the MSP market in 2023, ChannelE2E had you covered this past year.
Here’s a look back at the top stories you read at ChannelE2E in 2023:
- Accenture Layoffs Continue in Austin
IT services and consulting firm Accenture is slashing more jobs from its Austin workforce. The layoffs will affect workers at a facility in The Domain, which is leased by Meta, the parent company of Facebook.
- State of MSP Valuations: Today’s M&A, PE Market
How have inflation, wage inflation, and high interest rates impacted the managed services and managed security services M&A market? Demand is still high among private equity buyers looking for MSPs and MSSPs but there aren’t enough managed service providers that are acquisition-ready right now.
- Arnie Bellini: What’s Wrong with the MSP Market, How He’ll Fix It
Arnie Bellini is coming back. It’s been almost five years since this iconic industry pioneer who helped build the managed service provider industry sold the company he founded, ConnectWise, to private equity firm Thoma Bravo. For the past five years, Bellini has kept a low profile. But on the five-year anniversary of the sale, February 28, 2024, Bellini’s non-compete will expire, and he’s ready to come out of retirement.
- Cisco, Google, Latest to Announce Layoffs
Cisco Systems announced it plans to lay off hundreds of employees in the San Francisco Bay area next month, the latest tech company to conduct mass layoffs. The company said it would lay off 227 San Jose employees and 123 Milpitas employees.
- Google, Amazon, Snap Latest to Announce Layoffs
Google will make cuts to its Users and Products team, which addresses user complaints about its products and services. Amazon’s most recent layoffs will affect employees in Europe, Latin America and North America.
- MSP M&A: Macquarie Capital Acquires Majority Stake in Solutions
Macquarie Capital has completed a majority acquisition of Zenzero Solutions Limited (Zenzero), an IT Managed Services company servicing over a thousand SMEs in the UK.
- VMware Employees Laid Off After Broadcom Acquisition
Less than a week after Broadcom finalized its $61 billion acquisition of VMware, the layoffs began.
- Praecipio Acquires Gurney Consulting to Expand Atlassian Practice
Praecipio has acquired Gurnet Consulting, an Atlassian-specialized management consulting firm.
- MariaDB’s Bad Week: Layoffs and an End to Azure Support
It's not a great week for MariaDB. But the clouds around the database technology company seem like they've been gathering for quite some time now.
- CompTIA Joins with JCDC RMM Cyber Defense Plan
This plan, created in conjunction with CompTIA, aims to bolster cybersecurity measures and minimize supply chain risks for small to medium-sized critical infrastructure enterprises.