Managed Services

Top MSP and IT Service Provider Stories for 2023

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As we wind up 2023 and before we start a new year, it’s time to look back at the stories that captured everyone’s attention in 2023. Managed service providers (MSPs), IT service providers, technology service providers and all the others who provided these types of services to end user companies had a busy year. Whether it was mergers and acquisitions, the debut and rise of generative AI or the many other trends that impacted the MSP market in 2023, ChannelE2E had you covered this past year.

Here’s a look back at the top stories you read at ChannelE2E in 2023:

Jessica C. Davis

Jessica C. Davis has spent a career as a journalist and editor covering the business of technology including chips, software, the cloud, AI, and cybersecurity. She previously served as editor in chief of Channel Insider and later of MSP Mentor (now part of Channel Futures). She was a key editor in the original MSP 501 list. She now serves as editorial director for CyberRisk Alliance’s channel brands, MSSP Alert and ChannelE2E.