Backup and disaster recovery remains a core service for managed service providers. but many of the technologies behind Business Continuity and Disaster Recovery (BCDR) platforms used in MSP environments were developed years ago. As MSP operations become more automated and spread across hybrid infrastructure, MSPs are increasingly looking for platforms that integrate with their existing tools and evolve more quickly.
Slide is positioning its platform around that shift. The company has announced a $70 million Series B funding round led by General Catalyst while outlining plans to expand its business continuity and disaster recovery platform and extend operations into the UK and broader EMEA region.
“We’ve been publicly launched for about a year,” said
Michael Fass, co-founder and CEO of Slide, told ChannelE2E. “Slide is closing in on 1,000 MSP partners and nearly 4,000 devices in the field. Our business has built strong momentum within the MSP community, and this funding gives us the ability to step on the accelerator when it comes to product development and geographic expansion.”
For MSPs, the funding primarily supports platform development, integrations, and regional infrastructure expansion as adoption grows.
Building BCDR Around MSP Operations
Slide’s platform was designed specifically for MSP environments where technicians manage backup and recovery across many customer environments. Rather than building on legacy architectures, the platform was developed from scratch using newer infrastructure technologies and development frameworks.
Fass said the company was founded around the idea that MSPs needed a more modern backup platform.
“BCDR products across MSP environments have largely been neglected from a technical development perspective,” Fass said. “Many of those products were developed twenty years ago. With modern infrastructure and programming frameworks available today, we saw an opportunity to start from a clean whiteboard and build something faster, easier to use, and more secure.”
That architectural decision affects how the platform evolves. Instead of large version-based releases, the company delivers product updates through a continuous development model.
Carlson Choi, COO of Slide, said this approach allows the company to respond faster to partner needs.
“Traditional BCDR products operate with version-based releases every few months,” Choi said. “Because Slide was built from a clean slate without technical debt, we can release improvements continuously instead of waiting for a large bundled release.”
Expanding Integrations Across MSP Tools
Integration with PSA, RMM, and monitoring tools remains critical for MSPs running backup services across multiple customers. Backup alerts, incidents, and recovery events often need to flow directly into service management platforms used by technicians.
Slide recently released an integration with ConnectWise that connects its backup platform with PSA workflows. “We recently launched our ConnectWise integration, and we also built a very powerful API,” Fass said. “MSPs use many tools, and we want to integrate with all of them. We believe strongly in an open ecosystem.”
The broader goal is to expand integrations across the MSP technology stack so backup alerts and system events can automatically trigger tickets, service actions, and operational workflows.
For service providers managing large numbers of endpoints and customers, tighter integrations can reduce manual work and help technicians manage backup operations from the systems they already use.
Expanding Platform Capabilities
The company is also continuing to expand the technical scope of its BCDR platform. Fass said upcoming development work includes support for Linux environments, agentless backup options, and additional data protection capabilities.
“If you look at the four corners of a BCDR solution, there are still areas where we’re expanding,” Fass said. “We’re planning to release a Linux agent, agentless solutions, and support for additional datasets.”
As MSPs manage more hybrid environments spanning on-premises infrastructure and cloud platforms, backup tools increasingly need to support multiple workloads within a single platform.
A Partner-Focused Operating Model
Slide’s approach to MSPs seems to extend beyond product architecture. Choi described the company’s operating model around four elements: product, pedigree, partnership, and pricing.
“A lot of people think about a product only as technology, but it’s broader than that,” Choi said. “For Slide, the product includes the technology, the experience of the team building it, the partnership with MSPs, and the pricing structure.”
The company sells exclusively through MSP partners rather than directly to end customers. Its pricing model is also designed to align with how many MSPs structure services for their own clients.
“Our customer is the MSP,” Choi said. “We sell only through MSP partners and never around them.”
The pricing model is based on month-to-month contracts rather than long-term agreements. “At any point a partner can cancel,” Choi said. “That means every day we have to earn their business.”
Expanding Infrastructure for Global MSPs
Alongside platform updates, Slide is expanding its infrastructure footprint. The company is opening a UK office and launching a regional data center in Germany to support MSPs operating across the EMEA region. Local infrastructure can help address data sovereignty requirements and improve performance for backup and recovery operations.
For MSPs serving customers across multiple regions, regional infrastructure can simplify compliance and support faster recovery workflows.
What This Means for MSPs
What Slide is doing reflects a shift happening across the MSP backup market. A lot of the BCDR platforms still used by service providers today were built long before automation became central to how MSPs operate. They were designed in a time when tools were more isolated and workflows weren’t deeply connected through APIs.
That environment has changed. MSPs today run highly automated operations where monitoring systems, service management platforms, and security tools all talk to each other. Backup platforms increasingly have to fit into that ecosystem rather than operate as standalone tools.
Fass says the long-term vision for Slide is built around that reality. MSPs are responsible for protecting customer data across many environments - on-prem infrastructure, cloud platforms, remote endpoints, and everything in between. As he puts it, MSPs protect their customers’ digital assets wherever those assets live, and the goal for Slide is to become the platform MSPs rely on to protect those assets across all of those locations.
For MSPs evaluating backup platforms today, the conversation is shifting. It’s less about individual features and more about operational fit. How easily does the platform integrate with the tools technicians already use? How quickly does the vendor release improvements? Can the platform scale as MSPs add customers and workloads? Slide’s latest expansion across product development, integrations, and new regional infrastructure is aimed at addressing those questions as the MSP backup market continues to evolve.
