At DattoCon 2025, Kaseya made a clear push to redefine how MSPs think about cyber resilience, not as a collection of products, but as a connected system of protection, recovery, and management. The spotlight was on Datto SIRIS 6, a next-generation backup appliance designed to deliver faster recoveries and support broader workloads without driving up cost or complexity.Kaseya introduced Datto Backup for Microsoft Entra ID, addressing one of the biggest blind spots in IT - identity protection. As identity becomes a prime target for attackers, this gives MSPs a way to quickly restore users, groups, and roles after deletions, misconfigurations, or breaches. It’ll be available as both a standalone product and part of Kaseya 365 User, showing Kaseya’s continued push to make protection a built-in part of its ecosystem rather than an add-on.The company also previewed its Cyber Resiliency Platform, expected to roll out in April 2026. It’s built to give MSPs a single view of all backup workloads, pooled storage, and flexible pricing, helping reduce vendor sprawl and strengthen recovery and security in one step. Together, these updates make backup and recovery part of a broader resilience story, not just another checkbox.Kaseya is also moving deeper into intelligent automation with its upcoming AI-powered Digital Workforce - a set of digital specialists that use agentic reasoning to understand, assess, and act across an MSP’s tools. Unlike traditional automation that follows static scripts, these agents can diagnose issues, recommend fixes, and handle remediation like experienced technicians, only faster and at scale. The Digital Workforce ties directly into Kaseya’s unified data stream, giving MSPs full visibility while freeing up staff from repetitive work. Limited availability starts in spring 2026.And starting December 2025, Kaseya will retire its High Watermark pricing for Datto RMM, SaaS Protection, and Autotask, moving to a Committed Minimum Quantity and Variable Consumption model. The change gives MSPs more flexibility to scale with demand and will extend across the full portfolio by mid-2026, a shift driven directly by partner feedback
Baggett said that "Admin overhead for email security with INKY is generally a lot lower than in competing solutions, so expect a lower burden from INKY and fewer hours managing settings, tweaking rules, etc. Selling email security is easier with INKY’s email assistant; these color-coded banners really delight end users, and partners can even add their logo to the banners as a reminder to end users."Matthew Nikravesh, Chief Executive Officer at Solarus Technologies, told ChannelE2E that for many in the channel, the acquisition signals a broader market shift but is disadvantageous."While this move is definitely aimed at full-stack consolidation and is part of the larger trend we’re seeing, vendors that depend on partnerships are at a significant disadvantage. I foresee that major vendors like Kaseya will start limiting partnerships because they can offer a one-stop shop with the best-of-breed products across the board.”Kaseya’s approach fits that pattern. INKY’s AI models will now tap into the scale and telemetry of Kaseya’s global data ecosystem, improving detection and response while tightening integration across user identity, endpoint, and email protection. For MSPs, the result is a familiar trade-off: simplified operations, but less flexibility and control.According to Nikravesh, consolidation is reshaping how MSPs are now thinking about their vendor relationships. “The shift for MSPs is to align themselves with one of these major vendors or get left behind,” he said. “It seems like all of these best-of-breed products, like INKY, are getting gobbled up. The biggest trade-off is that all your eggs are in one basket, but the tighter integration across the tool stack, the streamlined vendor relationships, and the leverage on pricing are massive. Based on the initial information I’ve seen about the INKY acquisition, I foresee us saving over $5K per month.”For Kaseya, INKY fills another piece of the platform puzzle - pulling security, identity, and productivity closer together in a single stack. For MSPs, it’s both an opportunity and a strategic crossroads: go deeper into one ecosystem or continue balancing multiple partnerships as the market moves toward tighter control and fewer gaps.
INKY Acquisition - Deliver AI-Powered Email Security for MSPs
Kaseya has also acquired INKY, the AI-powered email security provider known for its use of generative AI and behavioral analysis to detect phishing and impersonation threats that evade traditional filters. The move replaces Kaseya’s Graphus product with a full-scale, MSP-focused protection layer that fits directly into Kaseya’s end-to-end cybersecurity and IT management platform.Email continues to be one of the most exploited attack vectors for SMBs, and INKY introduces a broader defense model that includes AI-driven intent analysis, computer-vision brand spoof detection, zero-day malware protection, and real-time user coaching. Together, these capabilities strengthen Kaseya’s broader ecosystem by connecting with SaaS Alerts, RocketCyber SOC, and Datto EDR for faster, cross-platform threat response.Dave Baggett, Co-Founder and CEO of INKY, told ChannelE2E that INKY's AI-driven email security will integrate across Kaseya's ecosystem, "INKY becomes available through Kaseya 365 User, bringing sophisticated phishing protection with contextual user coaching directly into the platform. This allows us to deliver advanced email security as part of an integrated, end-to-end solution rather than managing separate point products. The platform's global data will enable deeper threat correlation and faster response times. This gives MSPs the ability to deliver enterprise-grade email protection to SMBs through a more connected, proactive security experience."What Changes for MSPs?
INKY cuts admin time, simplifies email security management, and will give partners a branded, user-friendly way to build trust.Baggett said that "Admin overhead for email security with INKY is generally a lot lower than in competing solutions, so expect a lower burden from INKY and fewer hours managing settings, tweaking rules, etc. Selling email security is easier with INKY’s email assistant; these color-coded banners really delight end users, and partners can even add their logo to the banners as a reminder to end users."Matthew Nikravesh, Chief Executive Officer at Solarus Technologies, told ChannelE2E that for many in the channel, the acquisition signals a broader market shift but is disadvantageous."While this move is definitely aimed at full-stack consolidation and is part of the larger trend we’re seeing, vendors that depend on partnerships are at a significant disadvantage. I foresee that major vendors like Kaseya will start limiting partnerships because they can offer a one-stop shop with the best-of-breed products across the board.”Kaseya’s approach fits that pattern. INKY’s AI models will now tap into the scale and telemetry of Kaseya’s global data ecosystem, improving detection and response while tightening integration across user identity, endpoint, and email protection. For MSPs, the result is a familiar trade-off: simplified operations, but less flexibility and control.According to Nikravesh, consolidation is reshaping how MSPs are now thinking about their vendor relationships. “The shift for MSPs is to align themselves with one of these major vendors or get left behind,” he said. “It seems like all of these best-of-breed products, like INKY, are getting gobbled up. The biggest trade-off is that all your eggs are in one basket, but the tighter integration across the tool stack, the streamlined vendor relationships, and the leverage on pricing are massive. Based on the initial information I’ve seen about the INKY acquisition, I foresee us saving over $5K per month.”For Kaseya, INKY fills another piece of the platform puzzle - pulling security, identity, and productivity closer together in a single stack. For MSPs, it’s both an opportunity and a strategic crossroads: go deeper into one ecosystem or continue balancing multiple partnerships as the market moves toward tighter control and fewer gaps.
