Ingram Micro: Executive Updates In Context
- "Alain Monié is transitioning to Executive Chairman and Paul Bay will lead the company as CEO. Bay has been working closely with Monié for years and will build further on Ingram Micro’s strategic imperatives to transform and modernize the way we do business across every industry the company serves.
- The company remains on an aggressive growth agenda to make continued investments, backed by Platinum Equity’s considerable financial resources and expertise, that anticipate and support the needs of its valued customer and vendor partners.
- To provide continued customer focus, Kirk Robinson is promoted to executive vice president and president, North America, and Luis Férez promoted to senior vice president and president, Latin America, both will join the global executive leadership team.
- Monié will focus his time on working alongside Bay and Ingram Micro owner, Platinum Equity, to continue to generate growth and maximize value for the company’s customers, partners, and shareholders.
- Separately, Nimesh Davé, executive vice president and president, Global Cloud, has decided to pursue interests outside of Ingram Micro and will transition over the coming months. As a result, the Cloud executive team is now under Bay’s leadership."
Ingram Micro Executive Updates: Key Perspectives
In a prepared statement, Monié said:“It is with a profound sense of pride that after ten years as Ingram Micro’s CEO, I am transitioning the role to a leader in Paul who clearly has the credentials and trust of his peers to continue to build on our industry leadership with a partner-first mentality. Over the past eleven years, Paul and his teams have dedicated themselves to our company and the industries we serve, demonstrating an unparalleled commitment to our people, our customers, our partners and our shareholders. Paul is an exceptional leader and an agile learner, and I cannot think of anyone better suited to guide Ingram Micro through our next chapters.”
“Ingram Micro is a remarkable organization thanks to Alain and his leadership over the last decade. Alain has been a dedicated leader and a valued mentor, consistently delivering significant innovation and growth for our customers and partners, including through targeted organic investment and M&A. I’m honored to be CEO of such a phenomenal team and build further on our strategic imperatives to transform and modernize the way we do business, remove complexity for our partners, and be an indispensable business behind the many brands we serve.”
“We’re thrilled Alain is executing on a thoughtful and effective succession plan and believe Paul is the right leader to take over as CEO to lead Ingram Micro’s continued growth and transformation. I’ve had the pleasure of working closely with Paul over this past year and am impressed by his commitment to building and expanding the company’s capabilities with an eye towards positioning Ingram Micro as the industry’s partner of choice in a dynamic environment. We are eager to deploy considerable financial resources and expertise to help Ingram Micro pursue an even more aggressive agenda of growth, continuing to anticipate and support the needs of its valued customer and vendor partners.”
“Kirk and Luis are proven leaders who have demonstrated high levels of innovation and operational excellence for our business. I’m confident they’ll continue to aggressively grow and expand their territories with a strong focus on our partners, and on what our customers need from advanced and consumer technology solutions, cloud platforms and offerings, and professional and managed services."
Paul Bay's Perspectives
In a phone conversation with ChannelE2E, Bay vowed to stay the course but further accelerate Ingram's direction toward digital transformation -- both internally and across the IT channel. "I'm as excited as I've ever been because of the investments we're making in our partners' success," he asserted. Ingram has the right management team in place, and the business is aligned with 40,000 talented team members, he asserted.Key priorities, Bay noted, include:- Gathering and leveraging the right data to offer a flexible engine for recurring services.
- Delivering an automated end-user experience that delights partners.
- Being "indispensable" to partners.
- Investing in centers of excellence worldwide.
- Win together.
- Transform the IT customer experience across the entire lifecycle.
- Deliver more solutions and more deeply engage the company’s global partner communities.
Ingram Micros's Continued Business Evolution
Ingram's current ownership improves growth prospects for the distributor, according to FitchRatings, a debt ratings service that took a close look at the business in September 2021. Among the reason for optimism: Ingram is now free from “onerous provisions that often limited the company’s ability to invest in certain growth opportunities,” FitchRatings said in that 2021 statement, essentially applauding Ingram's mid-2021 ownership transition to Platinum Equity from China conglomerate HNA Group.Under new ownership, Ingram has moved quickly to fine-tune its revenue mix and business focus worldwide. Key moves include:Traditional Distribution Rivals, Emerging Cloud Marketplace Competitors
Admittedly, competition remains fierce within the traditional IT distribution market, and within newer sectors like cloud distribution and cloud marketplaces. Among the market evolutions to watch:- Established rivals like Tech Data and Synnex have merged.
- Emerging rivals like AppSmart are on the scene and upstarts like Pax8 are expanding worldwide.
- Cloud solutions providers such as Sherweb are expanding into IT service desks and other integrated partner packages.
- ConnectWise is still striving to scale an online marketplace for partners, and Datto has a fledging commerce tool that may allow MSPs to build their own online storefronts.
- Perhaps most ominous of all: Every technology earnings call these days seems to explore how businesses are promoting and selling their software via AWS and Azure marketplaces.
