Cognizant Acquires Linium: ServiceNow IT Service Management (ITSM) Expertise
Linium, based in Albany, New York, also has operations in Canada, India, and the United Kingdom. Linium is well known within the ServiceNow partner ecosystem. Key honors include: 2019 ServiceNow Americas IT Workflow Partner of the Year and the No. 1 ranking in HFS Research's Voice of the Customer in Top 10 ServiceNow Services Report 2019.Cognizant's ServiceNow practice also is deeply established in the market. In fact, the global ServiceNow practice was ranked No. 2 in the HFS report and also named among the leaders profiled in the Everest Group ServiceNow Services PEAK Matrix Assessment 2021 published in October 2020, Cognizant notes.Linium holds more than 300 ServiceNow certifications, and more than one-third of Linium's clients are Fortune 100 companies. The company did not disclose how much of its revenue comes from one-time project work vs. recurring revenue managed services.Cognizant Acquires Linium: Executive Perspectives

"Linium's specialized ServiceNow focus broadens Cognizant's enterprise service management capabilities while complementing our own longstanding ServiceNow alliance. Creating more agile workflows in the cloud is a priority for our clients, and together with Linium, we can now provide world-class, enterprise-wide ServiceNow expertise to customize workflows for customers and employees. We look forward to Linium's team joining Cognizant."
"We are excited to join forces with Cognizant. ServiceNow continues to gain market relevance, and by combining Linium's skills and knowledge with Cognizant's scale and rich expertise in cloud, digital engineering, automation, and other pivotal technologies, we will be well-positioned to capitalize on the market opportunities ahead."