“Joining the Avtex family broadens the Digital Transformation services we are able to offer our clients – from strategy to execution across marketing, sales, and service in all three Microsoft Clouds: Microsoft Dynamics 365, Microsoft Azure, and Microsoft Office 365. I’m excited for our clients, teammates, and partners, as Avtex is uniquely positioned as the nation’s leading Customer Experience solutions provider; I can’t wait to see all the amazing customer solutions our newly expanded team delivers.”
Avtex: Multiple Microsoft Partner Acquisitions
Avtex has a history of bolstering its Microsoft offerings through acquisitions. In 2016, the company acquired another Microsoft partner called Webfortis.More recently, the company appears to be making a telephony and VoIP play with a series of buy-outs. Avtex acquired Automated Voice & Data Solutions in March 2019. In August 2018 the firm bought Adapt Telephony Services for an undisclosed amount. Avtex has also been building a series of strategic partnerships to bolster its Customer Experience (CX) business. In October 2018, Avtex announced a partnership with customer experience consultancy Daon to improve contact center experiences for the customers of Avtex clients. Similarly, in July 2018 the company partnered with Medallia, a leading CX software provider.Microsoft Dynamics Partners: Mergers, Acquisitions, Investments
Microsoft Dynamics partners, meanwhile, have engaged regularly in mergers, acquisitions and funding moves. Key examples include:- March 2019: Harren Equity Partners invested in Velosio, a cloud consulting firm focused on Microsoft Dynamics, Office 365, Azure and Oracle NetSuite business applications. Financial terms were not disclosed.
- January 2019: DXC Technology acquired the Microsoft Dynamics 365 technology services business of EG A/S. DXC has been buying Microsoft, ServiceNow & Salesforce partners.
- July 2018: Synoptek acquired Indusa, uniting a top 100 vertical market MSP and cloud services provider (CSP) with a key midmarket Microsoft Dynamics and Azure partner.
- July 2018: SHEA Solutions acquired TGO Consulting, a Microsoft Dynamics business partner. The combined companies have ERP, business intelligence, cloud and consulting services that extend across multiple countries.
- April 2018: KPMG acquired Microsoft Dynamics 365 cloud integrator and gold partner Adoxio Business Solutions. KPMG also acquired Egyde for cybersecurity services in recent days.
- July 2017: DXC’s buyout of Tribridge was the latest in a series of Microsoft Dynamics 365 partner acquisition. Other buyers include Columbus Global, RSM US, HCL Technologies & Sonata.