Managed Services

Acronis Advanced Automation Aims to Boost MSP Productivity

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Acronis has announced the general availability of Acronis Advanced Automation to help MSPs transition from simple break-fix services to cloud-centric, subscription-based services.

Acronis Advanced Automation is a solution for small and midsize MSPs worldwide who want to simplify and streamline their business operations, the company said in a statement. With centralized control and management of services, complete time tracking and staff utilization capabilities, and automated, consumption-based billing, Acronis empowers MSPs to gain full visibility of their contracts, delivery, tickets, and work items to maximize revenue and simplify operations, the company said in the statement.

Advanced Automation can support MSPs with invoices and billing, an integrated service desk, automated time tracking, and support for subscription-based services. Acronis said these capabilities can enable increased efficiency, reduced friction, improved productivity and overall enhanced customer and employee satisfaction.

"New use cases for native automation solutions continue to emerge in the IT industry and Acronis offers a product that allows MSPs around the world to automate their operations and make better, data-driven decisions. Whether emerging as a startup or evolving to maturity, Acronis Advanced Automation helps service providers control and grow their managed service business", said Patrick Pulvermueller, CEO at Acronis, in the statement. "We're excited to continue bringing new, innovative automation tools to our Cyber Protect Cloud solution and help MSPs expand their businesses."

Acronis Advanced Automation is available for existing Acronis MSP partners and also those starting a new MSP business.