Acronis has announced the general availability of Acronis Advanced Automation to help MSPs transition from simple break-fix services to cloud-centric, subscription-based services.Acronis Advanced Automation is a solution for small and midsize MSPs worldwide who want to simplify and streamline their business operations, the company said in a statement. With centralized control and management of services, complete time tracking and staff utilization capabilities, and automated, consumption-based billing, Acronis empowers MSPs to gain full visibility of their contracts, delivery, tickets, and work items to maximize revenue and simplify operations, the company said in the statement.Advanced Automation can support MSPs with invoices and billing, an integrated service desk, automated time tracking, and support for subscription-based services. Acronis said these capabilities can enable increased efficiency, reduced friction, improved productivity and overall enhanced customer and employee satisfaction."New use cases for native automation solutions continue to emerge in the IT industry and Acronis offers a product that allows MSPs around the world to automate their operations and make better, data-driven decisions. Whether emerging as a startup or evolving to maturity, Acronis Advanced Automation helps service providers control and grow their managed service business", said Patrick Pulvermueller, CEO at Acronis, in the statement. "We're excited to continue bringing new, innovative automation tools to our Cyber Protect Cloud solution and help MSPs expand their businesses."Acronis Advanced Automation is available for existing Acronis MSP partners and also those starting a new MSP business.
Managed Services
Acronis Advanced Automation Aims to Boost MSP Productivity
Sharon Florentine
Sharon is a master technology storyteller and editor with omnichannel experience: books and print magazines, digital, webcast, blogging, podcast, live events and video and associated brand-specific social media content. From 1999 to 2003, she acquired and edited technology books and certification exam prep guides.
After a year spent in publicity and editorial at mass-market book publishers, she returned to tech publishing and, since 2004, explored B2C and B2B news, issues and trends in consumer, lifestyle, software, software development, AI, ML, networks, big data, hardware, security, storage, cloud, equity, inclusion, diversity, women in tech, career development, IT management, H-1B visa issues and immigration, education, training and learning.
Her previous role was as the managing editor at Techstrong Group in charge of Cloud Native Now, DevOps.com, Security Boulevard and Techstrong ITSM and their brand-specific social media. She currently serves as editorial director for CyberRisk Alliance’s channel brands, ChannelE2E and MSSP Alert and acting editorial director for SC Media UK. Drop me a note and let’s talk!
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