Google hires SAP veteran Robert Enslin to drive Global Customer Operations for Cloud. Google has been hiring SAP & Oracle enterprise executives for cloud services push.
Best Buy CFO Corie Barry will succeed Hubert Joly as CEO. The CEO move comes as Best Buy introduces Total Tech Support subscription services. Here's the business plan.
As artificial intelligence (AI) increasingly automates routine tasks, here's how to empower customer service agents going forward, Forrester Research asserts.
SAP Cloud Business Group President Robert Enslin resigns from the German software company. SAP has recently experienced multiple executive team changes amid the journey to cloud services.
How MSPs, channel partners, blogging & trusted sources led me to Florida Funders, a hybrid venture capital & crowd-funding platform for angel investors.
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