Sales and marketing

These seven customer experience (CX) metrics can help you predict overall customer loyalty -- or lack of loyalty.

Today’s sales processes have to be designed very differently. David Brock explores the eight necessary elements for success.

MSP cloud marketplace provider Pax8 hires IPO (initial public offering) veteran Puneet Pamnani as chief financial officer (CFO).

A full 54% of committed customer buying efforts end in no decision made; David Brock explains how to help the buying journey succeed.

Better recruiting isn’t a solution to the Great Resignation. The key is creating workplaces that people want to be part of, David Brock says.

Atris' acquisition of Hogan Financial Systems will expand the companies' portfolio of end-to-end retail banking solutions and services.

Small Business Administration PPP (Paycheck Protection Program) loan information: SBA PPP loan application & forgiveness deadline, terms, calculator & more.

Computex's MSP & professional services revenues were flat & margins fell in Q3 of 2021. Can new Computex owner Calian Group drive stronger MRR & ARR growth?