Managed Services

Updates to Pure Storage’s reseller, MSP, and distributor programs put deeper technical expertise, data-centric services, and tighter co-selling alignment at the center of its indirect-first strategy.

As MSPs push to scale without adding headcount, documentation is shifting from a static reference tool to live operational infrastructure. AI-native platforms are driving that change.

Pia’s new Chief Community Officer explains what MSPs actually need as AI starts changing service delivery.

The new Cisco 360 Partner Program moves partners away from transactions and toward specialization, delivery, and real customer outcomes.

ConnectWise’s acquisition of zofiQ brings agentic AI directly into PSA workflows, signaling a shift toward autonomous service delivery that helps MSPs scale operations without adding headcount.

ControlUp’s MSP platform turns DEX into a practical way to reduce friction, move beyond break-fix, and scale experience-based services.

the acquisition will allow new ways for MSPs to help customers reduce risk before phishing, fraud, and brand abuse escalate.

The security platform vendor said its customer base grew by 60% in 2025 and ARR almost by 70%