IT management

GCI acquires Freedom Communications, a Microsoft Skype for Business & unified communications specialist. It's the MSP's 5th acquisition in less than a year.

OneNeck IT Solutions has named Terry Swanson president and CEO. Swanson succeeds Phil LaForge at OneNeck, an MSP and hybrid IT services provider.

Atos acquires Engage ESM -- a ServiceNow Gold Sales Partner that also works with Cisco Systems, Moogsoft & HP Inc. ServiceNow's MSP momentum accelerates.

Clearlake Capital is acquiring LANDESK from Thoma Bravo, and merging the IT management business with HEAT Software. Here are the implications for MSPs.

Natural Language Processing (NLP) solutions can increase the efficiency and quality of help desk ticket management systems. Capgemini explains how.

GreatAmerica Financial Services is doubling down on its Collabrance business, assisting channel partners & MSPs with help desk, NOC & sales support.

The Uplevel Systems Unbox appliance allows MSPs to manage BDR (backup and disaster recovery), VPN, security, networking and more for SMB customers