IT management

The global field service management (FSM) software market will have an 11.3 compound annual growth rate (CAGR) from 2016 to 2020, according to Technavio.

ChannelE2E's annual Top 100 Vertical Market MSPs Survey is now open. All MSPs can participate. We'll announce results and honorees in March 2017.

When SolarWinds MSP unveiled N-central 11 today, the launched focused most heavily on RMM-BDR integration. But PSA help desk & security moves are coming.

Early MSP mergers aspired to create national IT service providers. But today's mergers and acquisitions instead pursue metro area MSP dominance.

Swift Sensors, backed by Barracuda Networks' founder, is tackling remote monitoring and management (RMM) for the industrial Internet of Things (IoT).

A great example of common platform hybrid cloud is the new VMware Cloud on AWS (Amazon Web Services). ESG's Edwin Yuen explains why.

Cisco's decision to end its Smart Care Service has drawn criticism from some channel partners & MSPs. The networking giant, however, points to alternatives.

New Relic CEO Lew Cirne describes how application performance monitoring (APM) & infrastructure monitoring benefit MSPs managing cloud workloads.