Kaseya’s new agentic IT management platform brings AI into ticket triage, cyber resilience and SIEM workflows as MSPs look for practical ways to reduce manual work, improve service delivery and move closer to outcome-based services.
MSPs may have a growing opportunity as customers look for help tracking AI agents, controlling risk, and setting clearer rules for how autonomous tools are used.
DXC OASIS brings agentic AI into managed services, giving partners a way to connect existing tools, co-deliver services, and build more outcome-based offerings around complex enterprise IT environments.