AI/MLAI in the Help Desk: Why MSPs Are Hesitant (And What to Do About It) Aron Hardy-BardsleyFebruary 24, 2025The best AI solutions give MSPs control over automation, visibility into decision-making and the ability to fine-tune settings.
IT managementApptio: MSP Opportunity Lies in OptimizationTodd R. WeissFebruary 4, 2025ROI for dollars spent on AI, cloud, and other technologies can be difficult to measure. MSPs can help.
Mergers and AcquisitionsNinjaOne Acquires Dropsuite to Add Data Protection to Endpoint ManagementTodd R. WeissJanuary 29, 2025NinjaOne's Dropsuite buy is another strategic move by the RMM provider.
IT managementFour Plead Guilty in Federal IT Procurement FraudChannelE2E TeamJanuary 16, 2025Four plead guilty in federal IT procurement fraud.
IT managementNinjaOne Gains Momentum: ‘We’re the Best in Breed RMM,’ CEO SaysJessica C. DavisDecember 27, 2024NinjaOne has had a great year. It hit a $1.9 billion valuation, won a major contract with TeamLogic IT, broke into the Champions quadrant for RMM leaders, and overtook N-able's number 3 market share spot.
Managed ServicesCompTIA Seeks a ‘Great Leader’ With ‘Impactful Vision’ as Next CEOTodd R. WeissNovember 25, 2024CompTIA is seeking a new CEO to head its non-profit IT trade association.
IT managementCanalys RMM, PSA Leadership Matrix: NinjaOne, HaloPSA Have ‘A Lot of Momentum’Jessica C. DavisNovember 20, 2024Canalys crowned the champions of the RMM and PSA market with the 2024 Leadership Matrix for these tools.
