The new integrated BackBox network and security configuration protection services include support for more than 5,000 device types to secure configuration files.
The new integration helps IT teams and MSPs reduce manual validation, align IT and security workflows, and act on live endpoint data without leaving ServiceNow.
The platform updates focus on faster issue resolution, unified visibility across IT, OT, and mobile endpoints, and clearer service opportunities for MSPs.
By building remote access natively, NinjaOne aims to help MSPs cut context switching, resolve issues faster, and manage endpoints from a single operational view.