New MSP playbooks & pre-built service catalogs are arriving now. But cloud-first MSPs must also update their KPIs (key performance indicators). Here's why.
The fundamental principle of DevOps involves teams learning to trust one another while working together in a learning culture. Forrester Research explains.
Cloud services largely deliver on cost efficiency, availability & scalability promises, according to a SolarWinds customer survey. CTO Joe Kim explains.
Computacenter acquires TeamUltra, a ServiceNow partner for service management, IT operations management, custom applications development & managed services.
SonicWall innovates more, so that customers & partners can "fear less," CEO Bill Conner says. Next up: SonicWall University cybersecurity training arrives.
Cisco's SME wireless networking gear delivers enterprise-class features at SME prices, the company claims. Plus, Apple iOS "fast lane" features arrive.
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