Security Staff Acquisition & DevelopmentSuperOps.ai VP Mark Crall’s First Priorities for MSP PartnersJoe PanettieriJanuary 5, 2022Mark Crall, an Autotask & StorageCraft veteran who owned an MSP, joins cloud software startup SuperOps.ai to drive next-gen RMM & PSA sales.
NetworkingFour Cybersecurity Trends to Watch in 2022Sponsored by Stratosphere NetworksJanuary 5, 2022From ransomware defenses to cloud security to awareness training, customers will consolidate their cybersecurity partnerships in 2022, Stratosphere Networks predicts.
Mergers and AcquisitionsHunter Communications Acquires OnlineNW and XS MediaSharon FlorentineJanuary 4, 2022Fiber-optic Internet provider Hunter Communications, backed by Grain Management, acquires McMinnville Access Co. to expand Oregon broadband services.
Mergers and AcquisitionsWhy ServiceNow Acquired DotWalk: Automated IT Service Management UpgradesJoe PanettieriJanuary 2, 2022The ServiceNow-DotWalk M&A deal may help MSPs to automate IT service management (ITSM) upgrades & testing of ServiceNow applications.
Small businessSmall Business Survey: Supply Chain, Security Concerns LingerDecember 30, 2021Cisco Systems & NSBA (National Small Business Association) research reveals COVID-19 impact on SMBs, and MSP cybersecurity opportunities.
Small businessSmall Business Customer Engagement: Don’t Forget Text SupportSharon FlorentineDecember 29, 2021How can small businesses better engage local consumers? Blended text and voice communication options could be the answer, a survey revealed.
SIRansomware Attacks IT Consulting Firm But Doesn’t Spread to CustomersJoe PanettieriDecember 27, 2021Inetum Group hires security incident response company to investigate & clean up ransomware attack. Customer systems not hit.