Enterprise, Channel technologies

IoT Sensors Deliver for Domino’s Pizza Restaurants

Domino's franchises are using Internet of Things (IoT) sensors and more to reduce food waste and increase safety standards. Indeed, three of the company’s top franchise groups announced this week they’ll be implementing Unified Office’s Operations Performance Suite (TCNOPS) system.

Using remote smart thermostats, the tech monitors refrigeration and prep table temperatures to ensure food doesn’t spoil and health code standards are met.

From VoIP to IoT for Domino's

Ray Pasquale

Unified Office made a name for itself in the Voice over Internet Protocol (VoIP) communications sector. From there, the company expanded into the Quick Service Restaurant (QSR) market, creating technology to help optimize the sector’s inbound call systems. It’s all part of Unified Office's mission to revolutionize the communications sector, according to CEO Ray Pasquale.

Unified Office’s Total Connect Now system has already allowed Domino's restaurants to increase their call volume, raising revenue. Now, both companies say adding TCNOPS will help protect against wear on equipment, saving further costs.

“The beauty of it is that it's predictive in nature,” Pasquale, tells ChannelE2E. “We have algorithms that predict that you have a unit that's going to fail in three weeks and say you better get somebody over to look at it.”

Why IoT Is On the Menu

Why is IoT catching on with restaurants? The potential use cases seam limitless. For instance, IoT systems can allow restaurant chains to compare data from on store to another, notes Jim Kiesel, CEO of Restaurant Technologies. IoT will also help restaurants, retailers and other types of businesses to track sales and associated inventories.

The QSR market is extremely competitive.Roughly half of food franchises earn profits of less than US$50,000 per year, and the average profit is $82,033 per year, according to Franchise Business Review. Any technology that boosts those profit margins is a potential boon to franchise owners and associated businesses.